Anyone looking to be employed in the property industry as a strata agent will be required to complete the Assistant Agent course. By completing this course, you will gain an introductory understanding of all aspects of working in the strata management industry. This includes an understanding of all the required aspects of working as a strata manager and dealing the situations that a strata manager is required to do. You will also learn valuable communication techniques what will assist you in getting off to a successful start in your new role.

Upon successful completion of the course, you will be issued with a ‘Statement of Attainment’ outlining the required units of competency. This statement can be used to apply to the Office of Fair Trading (OFT), along with the necessary application in order to receive your Certificate of Registration. Your Certificate of Registration is valid for four years, in which time you will be required to complete the Certificate IV in and transition to a Class 2 licence.

All participants as part of the enrolment process will be required to complete a Language, Literacy and Numeracy (LLN) test as required as part of Government regulations. This test will confirm that you are ready and suitable to complete the training course.

Under The Hammer training courses not only meet the prescribed state requirements, but our training also offers unparalleled support, ensuring successful learners will be prepared and ready for their new career in the real estate industry.

Contact our office to discuss our options for completion of this course and identify which method suits your schedule and availability.

The Property and Stock Agents Act 2002 states, anyone undertaking the functions of a strata agent in NSW must be registered as an assistant agent and hold a Certificate of Registration.

A NSW Assistant Agent Course - Certificate of Registration allows you to work in a strata management office. An assistant agent does have limited duties and must work under the direct supervision of a licensed agent.

To obtain a NSW Certificate of Registration, applicants are required to complete the prescribed units of competency:

Course must be completed within 12 months of enrolment.

Download our Course Brochure


CPPDSM3016 Work in the property industry
CPPDSM3017 Work in the strata community management sector
CPPDSM3019 Communicate with clients in the property industry
CPPDSM4028 Identify and analyse risks and opportunities in the property industry
CPPDSM4048 Implement customer service strategies in the property industry
CPPDSM4056 Manage conflicts and disputes in the property industry
CPPDSM4057 Monitor a safe workplace in the property industry



If you are a new or continuing learner undertaking nationally recognised training, in order to receive your qualification or statement of attainment you will require a Unique Student Identifier (USI). If you don’t have a USI we will not be able to issue your qualification or statement of attainment.

Your USI will give you access to an online record of the training you have done since 1 January 2015. You will also be able to produce a comprehensive transcript of your training. This can be used when applying for a job, seeking a credit transfer or demonstrating pre-requisites when undertaking further training.

Collecting and reporting a student’s Unique Student Identifier (USI) is a requirement under Commonwealth legislation and a condition of your enrolment.

Creating a Unique Student Identifier (USI) only takes a few minutes and is free. It only needs to be created once and will stay with you for life, so you use this USI every time you enrol into a nationally recognised training program. This applies to:

  • New students
  • Pre-enrolled students
  • Continuing students
  • School students completing nationally recognised training

Creating your USI

You can create your USI here: or you can give permission for Under The Hammer Training to do it for you by providing us with a copy of your ID.

More Information on the USI:



Students once enrolled, will be given access to the online portal where they will be able to access an online library of resources, videos and tutorials as well as being able to complete all required assessments. As part of the online program, students will be able to communicate with our online assessor should they require assistance. 



Interactive virtual class room sessions are conducted over four consecutive days via the zoom platform. In these sessions, students will complete all assessments with the guidance of a trainer.


Once enrolment has been received and payment has been made, please note that all Assistant Agent course fees are non-refundable. In the event that a person wishes to not proceed with current enrolment, a credit can be retained for 12 months that can be used for further training.


If you are looking for the ultimate in learning experiences, our 5 day workshops will accelerate your learning while giving you a complete interactive experience with other students who are also looking to enter the Real Estate industry. Students will complete their assessments as part of our learning program in class. 


Our online training courses are unlike many in the industry. User friendly, easy to navigate and offering great support your on line training program will allow you to complete your training course in your own time and at your own pace. Via the portal students have access to trainers via email who are able to assist with any queries that arise.

Assessments are graded within a short period of time with feedback and comments submitted for review.